By Shingie Lev Muringi
The Postal and Telecommunication Regulatory Authority of Zimbabwe (POTRAZ) has launched countrywide consumer awareness programs focused on educating members of the public on various information communication technology issues.
Speaking to Phibion Chaibva, the POTRAZ Executive Officer – Research Department said, the consumer awareness programs were designed to advise consumers on what action they can take if not satisfied with the quality of service rendered to them by service providers like Econet, NetOne, Telecel
“We are preaching the gospel of empowering consumers with their basic rights; we are saying consumers have a right to choose a service provider of their own choice,” Chaibva said.
POTRAZ Officials, from right to left: Mr Phibion Chaibva and Mr Shingai Marufu enjoying the proceedings in Mutoko during a music and dance session with the Radio Zimbabwe Crew.
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